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Terms and Conditions
- Orders must be paid for in advance using the available payment methods.
- Delivery within 30 days (you will be notified in case of delay).
- 30-day return policy (excluding custom-made items such as locks/keys).
- Standard warranty applies; misuse is not covered.
- Any complaints? Send an email to [support@amarapure.com](mailto:support@amarapure.com) within 14 days.
- Your data is protected under EU privacy legislation.
- All agreements are governed by Dutch law.
Privacy Policy
- We only use your data to improve our services.
- We collect: name, email address, phone number, postal code, and order details.
- Reliable parties such as Klaviyo, Outlook, and Mollie are used.
- You may request to view, modify, or delete your data at any time.
- We use Google Analytics and Google Ads to understand website usage.
- Contact: support@amarapure.com
Shipping Policy
- Free shipping on all orders.
- Ordered before 4 p.m. (Mon–Fri)? Shipped the same day.
- EN: PostNL/DPD or pick up in De Meern.
- BE: Delivery within 2–3 business days.
- Pickup possible after confirmation.
Returns
- Returns are free within 30 days.
- Items must be unused and in their original condition.
- No direct exchanges → return and place a new order.
- Full refund only upon return of the entire order.
- Return via the return portal or on your own initiative.

