Frequently asked questions


Discover the answers to the most frequently asked questions about our products, shipping, returns, and more.

Red light therapy

Information about how red light therapy works, what it is used for, and how to use it safely.

What is red light therapy and how does it work?

Red light therapy uses specific wavelengths of red and near-infrared light to stimulate cellular energy, which can contribute to skin rejuvenation, pain relief, and improved sleep.

Are the products safe to use?

Yes, our products are designed with safety in mind and comply with the relevant CE and RoHS standards. Always follow the instructions for use for optimal and safe results.

How often should I use the therapy for optimal results?

For most applications, it is recommended to hold sessions of 10–20 minutes 3–5 times per week. Consistent use over several weeks usually yields the best results.

Can I safely use this treatment at home?

Certainly. The treatment is non-invasive, painless, and does not involve UV radiation. Research shows that it is safe when used correctly. Are you taking medication that makes you more sensitive to light? If so, consult your doctor first.

Does the treatment hurt or are there any side effects?

Usually not. You may sometimes experience slight warmth or redness of the skin, but this usually disappears quickly. Use the correct intensity and follow the instructions for safe use.

Blue light glasses

Explanation of the difference between daytime and nighttime glasses, and the options for non-prescription or prescription lenses.

What is the difference between daytime and nighttime glasses?

Our daytime glasses filter harmful blue light while maintaining clear vision, ideal for use during screen time during the day. Night glasses block a wider spectrum of blue light to promote melatonin production, which helps improve sleep quality.

Are the glasses available with prescription lenses?

Yes, our blue light glasses are available without prescription, with reading prescription, and with prescription. You can select your preferred option during the ordering process.

How exactly does a blue light filter work?

Blue light glasses have special lenses that filter out the energy-intensive blue light emitted by screens (such as phones, computers, and TVs).
This helps reduce eye strain, headaches, and dry eyes—especially after prolonged use of screens.

Can I wear blue light sunglasses indoors as well?

Yes, many models are designed with lightly tinted lenses, making them comfortable to wear both indoors and outdoors. For intensive indoor use, there are also transparent versions without a dark tint.

Are these glasses suitable for everyday use?

Absolutely. They are designed for everyday use, both at work and during leisure time. Thanks to their stylish design, they combine health with fashion—perfect for on the go, while driving, or on vacation.

Hydrogen water bottle

Explanation of Hydrogen water bottle, how it works, and the benefits of using it.

How does the Hydrogen Water Bottle work?

The AmaraPure Hydrogen Water Bottle uses advanced PEM technology to produce pure molecular hydrogen. This antioxidant-rich water supports healthy cells without harmful byproducts. With the push of a button, ordinary water is transformed into hydrogen-rich water that your body can quickly absorb.

What are the benefits of using the Hydrogen Water Bottle?

Hydrogen-rich water contributes to a healthier and more energetic life by neutralizing free radicals, reducing inflammation, and improving recovery. It promotes water absorption at the cellular level for faster hydration and helps reduce oxidative stress.

How does AmaraPure ensure the effectiveness of its hydrogen water?

AmaraPure uses advanced electrolysis to efficiently enrich water with hydrogen gas. Our bottles are specially designed to maintain optimal conditions and deliver high hydrogen concentrations. In addition, our products are independently tested and certified by the International Hydrogen Standards Association (IHSA), confirming that they meet and exceed safety and quality standards.

Ordering & Shipping

Everything you need to know about placing an order, delivery times, and how to change or cancel an order.

How long will it take for my order to be delivered?

Orders are usually processed and shipped within 1–3 business days. Once your order has been shipped, you will receive a tracking number by email.

What are the shipping costs?

For orders within the Netherlands, shipping is free for orders above a certain amount. For smaller orders, shipping costs may apply. The exact costs will be displayed during checkout.

Returns & Warranty

Details about the return policy, conditions, and warranty period for each product.

What is your return policy?

You have the right to return your order within 30 days of receipt, provided that the product is unused and in its original condition. Please contact us at support@amarapure.comvoor for return instructions.

How long is the warranty period?

All our products come with a minimum 1-year warranty against manufacturing defects, and many items even come with a 2-year warranty. For specific warranty conditions, please visit our warranty page.

Contact & Support

How to contact customer service and get help with technical questions.

How can I contact customer service?

You can reach us by email at support@amarapure.com. We aim to respond within 24 hours on business days.

Do you offer technical support?

Yes, our support team is ready to help you with technical questions or installation issues. Visit our support page for more information.